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Interview with Karthik Kumar
the Founder at GST Buddy
on 03 Feb 2016

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AppSquadz delivered a user-friendly product. Although the overall collaboration was good, feedback response times were poor. The team was skilled and provided access to their Basecamp management system, but they can improve their communication in general ?

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Introduce your business and what you do there.

I am the owner of the startup. We provide a tool for calculating GST [Goods and Services] tax calculation and filing returns to the government, as per Indian law.

Opportunity / Challange

What challenge were you trying to address with AppSquadz?

I needed a partner to build my app that allows users to file their GST returns.


What was the scope of their involvement?

AppSquadz developed our PHP application with SQL as the database. It works as an online platform on which users can file GST returns and calculate taxes. The software is integrated with the government portal on the backend.

What is the team dynamic?

I was assigned a project manager and a technical resource. I was in contact with 4-5 other people in the company, both technical and non-technical.

How did you come to work with AppSquadz?

I found their profile on Google, and looked at their past work. I contacted previous clients, and received good reviews.

How much have you invested with them?

The cost of their work has been around 38 lakh Indian rupees. [$60,000]

What is the status of this engagement?

We started working with AppSquadz around March 2017. The app was made available in June. The initial discussion was started at the end of 2016, followed by a 2-3-month research period. I plan to use them for additional work.

Results & Feedbacks

What evidence can you share that demonstrates the impact of the engagement?

Our users are happy with the product.

How did AppSquadz perform from a project management standpoint?

The overall collaboration was good, but there was a lack of communication from both our sides. I assigned a lot of tasks, and the feedback time was very poor. I was given access to their Basecamp, which was our main tool, and we also used Skype and phone for communication.

What did you find most impressive about them?

Working with the AppSquadz team has been nothing but an amazing experience. Right from the design, to development, and deployment phases, AppSquadz provided me with full support. The AppSquadz team was very supportive and quickly respond my emails & calls.

Are there any areas they could improve?

I have mentioned it to them that there is a lack of communication. They are an overall good team.

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