Scaling India's Skilling Backbone

SIDH is positioned as India's national DPI for skilling, education, employment and entrepreneurship, built to be interoperable with other government digital systems rather than operate as a closed application. It integrates Aadhaar-based eKYC and connects learners with training providers, assessors and employers across the country.

During the peak event window, the platform supported approximately 14.39 million visits, handled a peak of 252K concurrent users, and downloaded 2.18 million results. The platform remained fully operational throughout, with ZERO incidents.

This case study covers how the underlying AWS infrastructure was scaled to support that growth, and how it performed under the platform's highest-ever traffic during the ITI Exam Result Day without downtime.

ITI Examination Result Day 2026 marked one of the most significant traffic events in SIDH's operational history. As results were declared for Industrial Training Institutes across the country, students from every state and union territory turned to the platform simultaneously, logging in to the ITI portal and accessing their results in real time. The event is emblematic of the platform's broader role: a single digital front door through which citizens across a geographically and linguistically diverse country access a time-critical government service, with no tolerance for delay or downtime. Recognizing the scale and unpredictability inherent to a national result-declaration event, the AppSquadz Team executed a structured readiness program in the lead-up to Result Day.

The scale of citizen participation this year reflects the platform's continued growth in reach and criticality. In the previous year's ITI Result Day, SIDH and the ITI Portal together recorded 900K website visits and approximately 150,000 peak concurrent users, and 1.90 million results downloaded. This year's event substantially exceeded those figures across every dimension.